Trainee, Customer Success

Trainee, Customer Success

Conditions

• Periodic presence at the Turku office is recommended for team collaboration.

Tasks

• Create 3D component libraries and specifications for customers.
• Perform parametric modeling, determine component materials, and take parameter measurements.
• Act as the face of the company to customers.
• Assist users with questions or challenges while using the software.

Requirements

• Currently enrolled in or recently graduated with a degree in Marine Engineering, Mechanical Engineering, Industrial Engineering, or a related field.
• Interest in ship outfitting and ship systems.
• Ability to communicate effectively with end users to understand needs and solve technical challenges.
• Strong problem-solving skills and a passion for learning.
• Good English skills for a global environment.

Preferred

• Knowledge of outfitting processes and ability to work with software files.
• Ability to write and correct scripts.
• Interest in coding.

Benefits

• Opportunity to learn Customer Service and Design Software Administration in a professional environment.
• Possibility to continue part-time after summer and transition to a full-time job after graduation.
• Assigned tutor and support from the wider team.
• Training on company workflows, products, and necessary tools.
• Flexibility to work from the office or a home office.