ID. EURES: 1800941, TRAINING & QUALITY TEAM LEADER

PERMANENT POSITIONS IN BARCELONA -- APPLICATIONS BY E-MAIL WITH REFERENCE: EURES.TT.TQ.TL // SALARY: 31.000¤ - 35.000¤ GROSS/YEAR // TELEPERFORMANCE IS LOOKING FOR A TEAM LEADER FOR THE TRAINING AND QUALITY TEAM, WITH OUTSTANDING PASSION FOR TRAINING & QUALITY PROCESSES. REPORTING TO THE MULTILINGUAL TRAINING MANAGER, THE TL WILL BE RESPONSIBLE FOR MANAGING TRAINERS, QUALITY ANALYSTS AND PROCESSES... ///RESPONSIBILITIES: /DEFINES IN ALIGNMENT WITH THE CLIENT AND TP OPS MANAGERS OUR TRAINING AND QUALITY STRATEGIES AND PROCESSES. /MANAGES A TEAM OF TRAINERS, QA AND SPECIALISTS OF DIFFERENT LOBS. /MANAGES THE NEW HIRES TRAINING FORECAST AND THE ONBOARDING PROCESS. /MEASURES THE NEW HIRE PERFORMANCE AND REPORT IT IN THE MBR... /CONDUCTS 121S WITH THE TRAINERS AND QA ASSIGNED AND PROVIDE COACHING AND FEEDBACK. /IS THE MAIN POC OF TRAINING FOR ALL STAKEHOLDERS OF THE LOB ASSIGNED... // PROFILE OF EMPLOYEE: /BA/BS DEGREE OR EQUIVALENT PRACTICAL EXPERIENCE. /AT LEAST 1 YEAR EXPERIENCE IN TRAINING AND QUALITY DEPTS. /AT LEAST 1 YEAR EXPERIENCE AS TEAM LEADER. ¿STRONG EXPERIENCE IN MANAGING PROCESSES,PEOPLE & CREATING A STREAMLINE COMMUNICATION WITH OTHER DEPARTMENTS. /STRONG INFLUENCER THAT CAN ACT ON MANAGEMENT LEVEL AND INFLUENCE INTERNAL STAKEHOLDERS THAT CAN DRIVE CHANGE AT THE STRING PACE NEEDED. /ABILITY TO SPEAK AND WRITE ENGLISH FLUENTLY AND IDIOMATICALLY (ADDITIONAL LANGUAGE IS A PLUS). /OUTSTANDING ORGANIZATIONAL SKILLS AND TRAINING SKILLS. /DESIRABLE PROJECT MANAGEMENT SKILLS. //WORKING CONDITIONS: /FULL TIME POSITION, 39H PER WEEK. /LONG TERM CONTRACT. /INTENSE INTRODUCTION TRAINING. /COMPETITIVE SALARY //RELOCATION PACKAGE: -FLIGHT TICKET -TAXI FROM YOUR HOME TO THE AIRPORT -TAXI FROM THE AIRPORT IN SPAIN TO YOUR NEW ACCOMMODATION -PCR TEST COST COMPENSATION /ACCOMMODATION IN A NICE INDIVIDUAL STUDIO OR 600¤ AFTER 1 MONTH IN THE COMPANY... Datos de contacto: CÓDIGO DE OFERTA: 092021019029 Carta. Para acceder al detalle de la oferta haga click aquí