Cardiologist with Experience in ECG Analysis
Love helping customers, solving problems, and working with tech? Cortrium is looking for you!
The role
You will provide first-line customer support to our German and international customers, mainly via phone and email. Working closely with Sales, R&D, Quality, and shipping, you will ensure fast, professional, and solution-oriented support.
Your responsibilities
Support customers with product, software, invoicing, upselling, and replacement inquiries, owning each case from start to finish
Guide customers through software installation (through Team Viewer)
Become an expert in Cortrium’s products and software
Capture customer feedback and feature requests
Assist the shipping team to ensure efficient deliveries when needed
Who you are
German speaker with professional fluency in English and one additional language (Danish, French or Spanish)
Customer-focused, empathetic, and solution-oriented
Structured, reliable, and comfortable with technology
Customer service experience preferred (technical support not required)
What we offer
An international, informal work environment
A role with responsibility in a growing med-tech company
Full-time or part-time position (16–37 h/week)
Modern office in Høje Taastrup with great facilities
About Cortrium
Cortrium develops innovative ECG solutions that help healthcare professionals diagnose heart arrhythmias. Germany is our main market, and we are expanding internationally
Start: As soon as possible
Apply: