Front Desk Receptionist

Front Desk Receptionist (Winter Season 20262027)

About Halo Igloos

Halo Igloos is a premium resort in Rovaniemi, combining modern Nordic design, private wellness (sauna & jacuzzi) and authentic Arctic nature. We create high-end, immersive experiences for international guests looking to connect with Lapland in a unique and meaningful way.

We are now looking for service-minded Receptionists to join our team for the winter season 20262027.

About the Role

As a Front Desk Receptionist at Halo Igloos, you are the first and last point of contact for our guests.

You play a key role in shaping the overall experience by creating a warm, professional and seamless arrival and departure. From check-in to check-out, you ensure every interaction reflects our premium standards and attention to detail.

What You Will Do

• Welcome guests and manage check-in and check-out processes

• Handle reservations, payments and guest information

• Provide information about the resort, services and local experiences

• Respond to guest requests and resolve issues in a professional manner

• Coordinate with housekeeping, maintenance and other departments

• Assist with bookings, transfers and activity arrangements

• Upsell additional services and enhance the guest experience

• Maintain accurate records and ensure smooth front desk operations

What We Expect

• Previous experience in reception, hospitality or customer service

• Previous experience of MEWS, Fareharbor systems is a plus

• Strong communication skills in English (other languages are a plus)

• Professional, positive and service-oriented attitude

• Ability to multitask and work in a fast-paced environment

• Good organizational and problem-solving skills

• Flexibility to work shifts, including evenings, weekends and holidays

What We Offer

• Monthly salary 2400-2700€ + supplements (based on experience)

• Flexible employment (full-time, part-time or on-call)

• Opportunity to work in a premium international resort

• Supportive and ambitious team

• Assistance with accommodation

• Training and onboarding

• Opportunity to be part of building a growing international brand

Working Period

Winter season 20262027 (approximately NovemberMarch/April), could be also earlier on hourly basis