Customer service officer Polish - German - English | WEEKEND + DAY |
Are you a proactive communicator who thrives in a dynamic environment? We are looking for a Customer Service Officer to be the essential link between our customers, technical workshops, and internal data.
Your Unique Schedule:
Saturday & Sunday: 08:00h – 21:00h
Monday: 09:00h – 17:30h
(Enjoy Tuesday through Friday off!)
Key Responsibilities:
Communication: Handle incoming calls and emails from customers and partners.
Data Management: Gather and verify information for 100% accuracy and completeness.
Technical Support: Coordinate directly with workshops to provide technical solutions.
Coordination: Update all parties involved and monitor contract agreements.
Deadline Driven: Follow up on all contract-related issues within established timeframes.
Who are we looking for?
Are you a multilingual multitasker with a passion for problem-solving? We are looking for a reliable team player who meets the following profile:
Knowledge & Experience:
Languages: Proficient in Polish, Dutch, and English.
Tech Savvy: Skilled in Microsoft Office (Word, Excel, Outlook).
Bonus: Technical knowledge of automotive or tyres is a plus.
Experience: No specific background required—we value talent and attitude!
Your Skills:
Communication: You are a natural at professional phone handling.
Problem Solver: You analyze issues quickly and find effective solutions.
Quality Driven: You are customer-oriented and maintain high work standards.
Stress Resistant: You can multitask easily and keep cool under pressure.
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