Front desk Manager
About the job
dubbu is expanding in Copenhagen, and we are looking for a Store Manager (37 hours/week) to lead our upcoming store — a new version of a familiar location, now including a small serving area inspired by Korean café culture.
As Store Manager, you will be responsible for the daily operations, the team, and ensuring that both the retail space and the serving area run smoothly every day.
You will work closely with the founder team and have significant influence on how the store develops in the coming years.
Your responsibilities
Leadership & team
Daily leadership of the team (scheduling, onboarding, training, and feedback)
Ensuring a high standard of customer service and sales
Coaching the team to improve performance on the sales floor
Store operations
Overseeing daily operations (opening/closing, stock deliveries, inventory, routines)
Ensuring the store always appears well-organized and ready for customers
Working with simple KPIs (sales, conversion rate, AOV)
Serving area
Responsible for the operation of the store’s small café area
Ensuring consistent quality and service speed
Daily cleaning, hygiene, and maintenance of equipment
Training staff in workflow and standards
Contributing to the development of new drinks inspired by Korean café culture
We are looking for someone who
Has 2–3 years of experience in retail or café environments, preferably with operational responsibility
Is structured and comfortable working with routines, checklists, and clear standards
Can lead a team and maintain calm and overview in a busy environment
Is hands-on and takes ownership of both people and operations
Has an eye for detail and understands the importance of a well-executed customer experience
It is a plus if you
Have experience with barista work, matcha, or espresso
Have worked with food hygiene or basic food safety procedures
Have experience with merchandising or retail visuals
Have an interest in Korean culture, cafés, or beauty
What we offer
A central role in a growing company
Close collaboration with the founder team
Significant influence on the store’s development
A strong team and an ambitious brand universe
Staff discount across our entire product range
Application
Start date: as soon as possible
Please send your CV and a short application to:
Subject line: “Store Manager”