HOTEL RECEPTIONIST

•    WELCOMING GUESTS AND MANAGING CHECK-IN AND CHECK-OUT PROCEDURES •    HANDLING RESERVATIONS VIA PMS SYSTEM, PHONE, AND EMAIL •    PROCESSING PAYMENTS AND ISSUING INVOICES •    RESPONDING TO GUEST INQUIRIES AND COMPLAINTS •    COORDINATING WITH HOUSEKEEPING AND MAINTENANCE DEPARTMENTS •    MAINTAINING ACCURATE GUEST RECORDS AND DAILY REPORTS •    PROVIDING INFORMATION ABOUT HOTEL SERVICES AND LOCAL ATTRACTIONS, DIPLOMA IN HOSPITALITY, TOURISM OR BUSINESS ADMIN. 1–2 YEARS EXPERIENCE  EXCELLENT KNOWLEDGE OF ENGLISH KNOWLEDGE OF GREEK OR OTHER LANGUAGES (ADVANTAGE) KNOWLEDGE OF ‘THEOVA’ PMS SYSTEM COMPUTER LITERACY  COMMUNICATION & CUSTOMER SERVICE SKILLS, Please note that copy of the letter and CV sent to the employer should also be sent to the (EURES ADVISOR, SOPHIA PAPETTA, ). Please include the national vacancy reference number