Shift Leader
Who We Are
At Ø12, we serve exceptional food and coffee from breakfast through lunch in a warm, high-energy environment where guests and staff feel welcome. With three busy locations, we run on two pillars: Systems & Structure, using clear routines and logic to keep service smooth and consistent, and Human Interaction & Service, focusing on connecting with guests and supporting your team.
The Role
We’re looking for an experienced Shift Leader to take ownership of daily café operations and lead the team during service. You set the standard on the floor, ensure smooth execution, and deliver a consistently excellent guest experience.
This role is ideal for a hospitality professional seeking a stable, long-term position in a quality-focused café
Responsibilities
Lead and manage opening and closing shifts
Oversee daily floor operations and ensure smooth service flow
Set the standard for guest experience through professional, warm, and efficient service
Supervise and coordinate the team during service, delegating tasks and supporting performance
Maintain high standards of cleanliness and presentation
Handle payments, resolve issues, and ensure smooth operations
Support training and onboarding of new team members
Who You Are
5–7+ years of experience in hospitality, café, or restaurant operations
Previous experience leading shifts or supervising teams
Comfortable taking responsibility and making decisions independently
Calm and solution-oriented under pressure
Strong team player with a service mindset, naturally engaging, able to connect easily with both guests and teammates.
Seeking a long-term opportunity and stability within a growing organization
Flexible availability, including weekdays and weekends
Why Join Us?
Fun, social, and supportive team
Culture that rewards mindset and attitude over ego
Opportunities to grow and take on more responsibility
Work in a café that values both systems and human connection
Sound like you? We’d love to hear from you. Send us an email at with your CV and a few lines about why you’d like to work with us.
Subject line: Job Application: Shift Leader