Food Operations & Supply Coordinator (Italian Concept)
Job Duties:
Providing hands-on, on-site IT field support for restaurant locations and multiple mobile food units
Installing, maintaining, and troubleshooting POS systems, payment terminals, and peripheral devices
Supporting network connectivity, routers, switches, and wired/wireless connections across service points
Performing hardware maintenance and fault diagnosis for computers, kiosks, and operational IT equipment
Ensuring continuous operation of IT systems that directly impact daily sales and customer service
Responding to technical issues requiring immediate on-site intervention during business hours
Supporting system availability and operational continuity across multiple locations
Performing routine checks and preventive maintenance to minimize service disruptions
Working in compliance with company IT procedures, data security requirements, and operational standards
Collaborating with restaurant staff to resolve technical issues affecting daily operations
Requirements:
Relevant education in IT or equivalent practical experience in field-based IT support and maintenance
Hands-on experience in supporting and troubleshooting hardware, POS systems, payment terminals, and network connectivity
Ability to work independently across different locations and travel between service points as required
Ability to respond promptly to on-site technical issues
Structured working approach and strong problem-solving skills
Previous experience with IT systems used in restaurant or food service environments is considered an advantage
Knowledge of hygiene practices and food safety requirements is considered an advantage but is not mandatory