IT Security Analyst (m/w/d) (Cyber-Security-Consultant)
Advance Your Career in an International and Growing Company Are you ready to take on new challenges and contribute to maintaining high service standards in a dynamic, expanding organization? Join our dedicated team in Riga and play a key role in fostering digital trust and safety. We offer comprehensive relocation support to help you settle comfortably in Latvia. What We Offer - Competitive Salary Package with Growth Opportunities based on experience - Performance-Based Bonus Program - Complete Hardware Setup for Your Home Office - Extensive, Fully Paid Training Program to Prepare You for Success - Flexible Work-from-Home Options - Support with Relocation, Work Permit, and Documentation - Modern Office Facilities in Central Riga - Multicultural Work Environment with Flat Hierarchies and Inclusive Culture - Access to Career Academy for Ongoing Professional Development - Employee Referral Bonuses - Regular Team Events and Wellness Programs Your Responsibilities - Provide expert technical support to address customer inquiries and resolve issues - Understand client needs to deliver tailored solutions - Manage support requests across multiple channels (phone, email, chat) - Ensure high quality of service and customer satisfaction - Accurately document all support interactions and resolutions Your Profile - Fluent in Hebrew (written and spoken) and proficient in English (minimum B2 level) - Basic technical knowledge with a keen interest in troubleshooting - Prior experience in customer service or technical support is advantageous - Strong analytical skills and a solution-oriented mindset - Professional, reliable, and adaptable to new systems and processes - Eligible to work in the EU - Reliable internet connection for remote work when applicable - Willingness to work in shifts to cover extended service hours Ready for Your Next Career Step? Apply now to start your international career with a stable entry, real growth potential, and a workplace that fosters your professional development.