Arabic and English speaking Customer agent

Join a leader in the Customer Experience (CX) industry in Bulgaria as an Arabic Speaking Support Specialist. You will be part of a great team focused on delivering outstanding client service.

Your responsibilities will include:

• Delivering outstanding client service and ensuring high customer satisfaction.
• Identifying and assessing customer needs.
• Assisting with general inquiries, product support, and troubleshooting via phone, email, chat, or tickets.

Requirements:

• Fluency in both Arabic and English.
• Excellent communication skills.
• You must possess a valid document for working in Bulgaria.
• Previous experience in a similar role is not required.

What we offer:

• Relocation Bonus: €1,200 Gross (paid in 2 instalments) to support relocation and initial rent costs.
• Up to 30 days of company-provided accommodation upon arrival.
• Assistance in finding a long-term home.
• Plane ticket from your location to Sofia.
• Taxi transportation directly from the airport to your accommodation.
• Fully paid training.
• Stable job with career development opportunities.
• Attractive salary.
• Additional health insurance.
• Access to more than fifty benefits and services.
• A positive international working environment with support and learning opportunities.

Employment Arrangement:
Direct hire.