Service Management Analyst (m/f/d) (Leiter/in - Finanz- und Rechnungswesen)

Our client is a renowned international corporation and a market leader in its respective business areas.

Your Duties:

• Close collaboration with the Business Service Owner
• Responsibility for the purchases and invoice handling which includes the creation of reports and analytics which generate insights and support the decision making of the Leadership team
• Working with the IT Business Service Scorecard to analyze Service Level fulfillment
• Build up a root cause analysis dashboard in order to identify and initiate actions to maintain agreed service levels
• Support Budget- and Forecast process in conjunction with the Business Service Controller
• Access handling of consultants supporting DM and creating a dashboard which gives the needed transparency

Your Qualifications:

• Strong communication and collaboration skills
• Service orientated, business benefit and value driven
• Have an appetite for sharing experience and knowledge to develop competencies within IT colleagues
• Master’s-Bachelor degree or similar in a relevant area and working experience
• Analytical thinking and data driven with Finance background
• Fast learner, logical understanding and motivation to work in a challenging surrounding
• Independent way of working, self-confident appearance at times on management level
• Knowledge in Power BI, Robotic Process Automatization (RPA), Microsoft Power Platform
• Very confident in using MS Office applications (PowerPoint, MS Excel, MS Word, MS Teams & Sharepoint)
• Fluent in English (written and verbal)
• Ability to work proactively with limited supervision

Work conditions:

• Full-time
• Temporary
• Location: 85609 Aschheim, Germany
• Employer: Hays Professional Solutions GmbH
• Contract type: Temporary
• Work schedule: Full-time
• Job location: 85609 Aschheim, Munich, rural district - Germany