Manager Korean fast casual concept M/V/X

As Manager you are fully responsible for the daily operations of the restaurant. You report directly to the owner and are the senior contact on-site. You manage a team of student and part-time staff, ensure food quality and consistency, maintain food cost discipline, and build a strong local customer base in the European Quarter.

This is a full-time position, suited for someone who likes ownership, structure, and working in a fast-paced kitchen-forward environment.

Your responsibilities

Day-to-day operations: opening, closing, service flow, team coordination
Team management: scheduling, training, performance follow-up
Customer satisfaction: ensuring a consistent guest experience and handling complaints
Food cost control: waste tracking, portioning discipline, stock management
Quality consistency: MEP standards, prep procedures, presentation
Ordering and supplier coordination
HACCP compliance and food safety standards
Budget follow-up and financial reporting to the owner
Develop and implement strategies to drive sales and grow the local customer base

Who you are

3+ years recent experience in hospitality management (ideally in fast casual or quick service restaurant operations)
You've managed or supervised a small team before
Strong leadership and people management skills - you know how to motivate a team
Fluent in French and English; Dutch is a plus
Bonus: you know or love Korean food
Sharp sense of customer service; calm and effective when handling complaints
Strong organisational skills and ability to manage priorities under pressure
Excellent verbal and written communication skills
Direct, reliable and solution-oriented
Full-time fixed-term contract of 3 months (38h a week), with extension to permanent contract upon positive evaluation
Salary based on the sector pay scale, category 9, including all benefits provided for under the applicable collective labour agreements
CAO 90 performance bonus
Meal vouchers of €8/day
Real autonomy and ownership of your location
A growing concept - opportunity to grow with the brand