Processing and managing bookings for tours
Customer service on the phone, via email, and sometimes also face to face
Selling the right tour to the right customers
Organizing transfers for customers
Updating availability on our booking platforms
We expect you to be open for other tasks in the company
Diligent, precise work attitude and attention to detail
Excellent customer service
Experience with booking systems is of advantage: Travius and Bokun
Previous experience in the Rovaniemi tourism industry is of advantage
Good human communication skills
Initiative and independent
Flexible work attitude
Must have very good English language skills, Finnish language skills preferred
Contract with 90-120 h / 3 weeks, according to PAM union requirements
Work space surrounded by beautiful nature in Viiksjärvi, Sinettä
Friendly working environment
Occupational Healthcare Service
Education and continuous learning
Salary is based on collective agreement and experience