HR & Customer Support Manager
About the job We are looking for a highly structured and analytical Digital Project Manager who combines strong execution capabilities with a strategic business mindset. The ideal candidate is able to translate strategic objectives into well-structured digital projects, coordinate internal and external stakeholders, and ensure that digital initiatives deliver measurable business value. You thrive in environments where technology, business development, and data-driven decision-making intersect, and you are comfortable working with both product teams and business leadership. Experienced Digital Project Manager with a strong strategic mindset, specializing in the development and implementation of digital platforms, business systems, and data-driven solutions. Combines analytical thinking, business understanding, and structured project leadership to transform strategic ideas into scalable digital products and operational systems. Proven ability to bridge the gap between business strategy and technology execution, translating complex business requirements into structured digital projects that deliver measurable results. Experienced in leading cross-functional teams, coordinating developers, partners, and stakeholders to successfully implement digital solutions across organizations. Recognized for driving digital transformation initiatives, optimizing business processes, and building platforms that improve efficiency, transparency, and growth opportunities for companies and their partners. ⸻ Core Competencies Strategic & Analytical • Business strategy development • Business process analysis • Data-driven decision support • Market and operational analysis • Business model development Digital Project Leadership • End-to-end digital project management • Agile / hybrid project methodologies • Product and platform development • Stakeholder management • Vendor and technology partner coordination Digital Systems & Innovation • Digital platform development • System architecture coordination • Automation and workflow optimization • Integration of digital tools and services • Digital ecosystem development Performance & Impact • KPI frameworks and dashboards • Operational performance analysis • Process optimization • Scalable digital solutions ⸻ Professional Approach • Strategic thinker with hands-on execution capability • Ability to translate vision into structured projects • Strong focus on measurable outcomes and scalable systems • Comfortable working between business leadership and technical teams • Driven by innovation, efficiency, and digital transformation This role is ideal for someone who: • Thinks strategically but executes practically • Enjoys solving complex business problems • Likes building digital solutions that create measurable impact • Is comfortable working between business leadership and technical teams