LOBBY ATTENDANT

LOBBY ATTENDANT

Conditions

• Two permanent positions for lobby and office services at a media house in central Helsinki.
• Work in two shifts on weekdays between 7 a.m. and 5 p.m.; lobby service is closed on public holidays.
• Send CV and application with salary expectations by 1.2.2026.

Tasks

• Provide advice, guidance, and mailing services.
• Cooperate with service providers and building users.
• Develop site operating methods and provide observations.
• Receive, advise, and guide customers.
• Handle customer service calls and emails.
• Prepare meeting room reservations and furniture changes.
• Handle and deliver incoming and outgoing mail.
• Perform access control and key management tasks.
• Cooperate with partner operators and forward service requests like cleaning and maintenance.
• Perform office work, such as processing orders.
• Take care of supplies replenishment.
• Ensure the comfort of the lobby, meeting rooms, and other facilities.

Requirements

• Excellent customer service attitude and positivity.
• Initiative and willingness to find solutions independently.
• Reliability and ability to work in a varied environment.
• Fluent communication skills in Finnish and English.
• Good IT skills and the ability to adopt new systems quickly.
• Understanding of the safety of the work community.

Preferred

• Other language skills are considered an advantage.
• Previous experience in customer service (experience in lobby service is a plus).
• Experience in the security sector is a plus (no security guard card required).

Benefits

• Opportunity to develop personal skills and the work environment.
• Support of an agile organization and nice colleagues.
• Comprehensive orientation and continuous support from the team.
• Insight into the day-to-day running of a media house.