HR & Customer Support Manager

Bixter.dk ApS | Kolding, Denmark Shape the Future of International Recruitment with Bixter.dk ApS Bixter.dk ApS is a fast-growing international recruitment and talent development company operating across Europe. We connect companies with skilled international candidates and support them through recruitment, onboarding, and long-term integration. We are now looking for a high-performing HR & Customer Support Manager to join our team in Kolding. This is a key position for a business-minded professional who thrives in responsibility, relationship-building, and operational excellence. If you are strategic, result-driven, and an excellent communicator, this role offers real influence and growth potential. Your Role & Responsibilities Human Resources Management Lead and optimize the full recruitment lifecycle: screening, interviewing, selection, and onboarding Develop and implement HR policies and procedures aligned with company strategy Support employee relations and contribute to a strong, positive, and performance-driven company culture Act as a trusted HR partner for management and employees Customer & Relationship Management Own and continuously improve the customer journey for clients and candidates Manage customer support processes to ensure high satisfaction and long-term relationships Handle client and partner inquiries professionally, efficiently, and proactively Develop workflows, standards, and scalable solutions for customer support operations Strategic & Business Leadership Contribute to and execute business strategies that support company growth Analyze market trends, customer needs, and operational data to drive improvements Lead innovation and process optimization across HR and customer support functions Ensure measurable results, efficiency, and continuous development Who You Are Professional Profile Strong experience in HR management and customer support / relationship management Fluent professional English (additional languages are a strong advantage) Solid understanding of recruitment, people management, and service-driven organizations Personal & Leadership Qualities Strategic thinker with a clear business mindset Highly result-oriented, proactive, and accountable Strong leadership, communication, and organizational skills Comfortable working in a fast-paced, international environment Able to drive change and deliver measurable outcomes What We Offer Key Position & Impact: A central role with real influence on company growth and culture Dynamic Environment: Fast-paced, entrepreneurial, and innovative workplace Growth Opportunities: Join an ambitious company with a clear long-term vision International Team: Work with a diverse, professional, and supportive team Modern Office: State-of-the-art facilities in Kolding, Denmark Competitive Package: Salary and conditions based on qualifications and performance How to Apply Are you ready to take ownership and shape the future of recruitment and customer success? Send your CV to We review applications on an ongoing basis.