Danish Customer Support Agent - Remotely from Portugal
Lisbon, Portugal | Full-Time | Multinational Team Are you ready to work for one of the world's most iconic tech companies while living your best life in sunny Lisbon? We are looking for Danish-speaking customer support agents to join the Apple team! About the Company Our client is a global leader in customer experience outsourcing, operating in 88 countries and serving 170+ markets. With over 420,000 employees worldwide, they provide top-tier services in customer care, technical support, and more – and now you can be part of it. What You'll Be Doing Provide first-class phone, email, and chat support to Apple’s small and medium-sized business clients Troubleshoot and resolve customer issues with care and efficiency Work in a dynamic and international environment alongside passionate and supportive colleagues Be part of a brand that values innovation, excellence, and user experience What We're Looking For Fluency in Danish (spoken and written) Good command of English (minimum B1 level) Excellent communication, multitasking, and problem-solving skills Logical thinking and strong analytical skills Valid high school diploma and a clean criminal record What We Offer Relocation to Lisbon with a refunded flight ticket Free accommodation in company-shared apartments (or higher salary if you prefer to arrange your own) A modern onboarding program and continuous development opportunities Work in a multicultural team (91+ nationalities!) Career progression – opportunities to grow into Team Lead or Manager roles Meal allowance (paid via tax-free card/ticket) Access to free Portuguese lessons Fun company events: surf sessions, karaoke nights, football tournaments & more Salary & Benefits With free accommodation: approx. 1,300/month gross Without accommodation: approx. 1,550/month gross Bonus: Up to 200/month based on performance Additional 300/month if you opt for no company housing Why Lisbon? Warm weather, the Atlantic Ocean, mountains, and rich culture Low cost of living and high quality of life Friendly locals and a safe environment No need to speak Portuguese – most locals speak English Ready to join the Apple team in one of Europe’s most vibrant cities? Apply today – your next adventure starts here!