Sachbearbeiter / Kundensachbearbeiter / Operations Sachbearbeiter Luftfracht & Luftfahrt (Luftfrachtagent/in)

About Us Lotus Aviation Services GmbH  As General Sales Agent (GSSA) for Vietnam Airlines in Germany, Set up our new office in MUC Airport. The Role We are seeking a dedicated and detail-oriented Customer Service & Reservations Agent to join our München team. In this role, you'll manage customer enquiries and cargo reservations. Key Responsibilities - Manage cargo reservations using various booking systems - Handle customer enquiries and provide quotations - Support commercial and sales-related activities - Perform general administrative duties - Conduct post-flighting and create flight files - Prepare build instructions for ground handlers - Coordinate road transport and cargo handling Your Profile - Fluent in German and English if possible Vietnamese - Strong communication and teamwork skills - High attention to detail and accuracy - Flexible and resilient in a dynamic environment - Must be legally eligible to live and work in Germany - Available for 40 hours per week Ergänzende Informationen: Anforderungen an den Bewerber: Grundkenntnisse: Zollvorschriften, Zollabwicklung Erweiterte Kenntnisse: Lebensmittellogistik, Textverarbeitung Word (MS Office), Lagerwirtschaft, Transportlogistik, Verkauf, Speditions-, Lieferverkehr, Logistik Expertenkenntnisse: Luftfrachtspedition, Auftragsannahme, -bearbeitung, Tabellenkalkulation Excel (MS Office), Frachtagentur, Güterverkehr, Internationaler Speditionsverkehr, Gefahrgutverladung, -versendung, -transport, Luftfrachtmanagement, Disposition Zwingend erforderlich: E-Mail-Programm Outlook (MS Office)