*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. TELUS Digital Bulgaria is looking for passionate Player Support Specialist for Riot Games Account with German and English to join our growing Game Support Team - get the job you will enjoy! A typical day: - Help out our players with any issues they might have via tickets and chat - Provide the best player experience with a case by case player oriented approach - Identify trending issues and bugs submitted by players and communicate them to the appropriate teams - Work with a passionate team of gamers to give our support experience a player to player feel If you have: - Fluency in German and a good command of English - Player empathy and understanding a player’s perspective when tackling their issue is required - Understanding of Player Support - Gaming experience – if you have played games and you can relate to a player’s concept, community and mindset it will be considered as an advantage - Desire to help the players as best as possible and to contribute to the team’s success We Offer: - Financial support during relocation (eg: for transportation, hotel stay, rent, and assistance in finding a long-term rental) - Fully paid training - Stable job and career development opportunities - Attractive salary - Additional health insurance - 50+ benefits and services to choose from - Positive international working environment - support and learning - Employee referral bonuses We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects! Does it sound like the perfect job for you? APPLY NOW! About us: *TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.*Back Office Gaming Support Specialist with German and EnglishBack Office Gaming Support Specialist with German and EnglishBack Office Gaming Support Specialist with German and EnglishBack Office Gaming Support Specialist with German and English