German Speaking Customer Service agent and content moderator in Greece
Customer Support Specialist – German speaker (From office or Remote in Greece) Project: Banking sector Location: Athens, Greece (remote work within Greece possible) Start date: 14 July 2025 Work type: Full-time Contract duration: 6 or 12 months Languages: Native-level German (C1+), English (B1–B2) Join leading Banking & Investment Platform – German-Speaking Customer Support Specialists needed! (Greece) One of Europe’s leading digital banking and investment platforms is expanding its operations and growing its Client Success Team in Greece. The company offers innovative financial solutions, including digital investment tools, ETF portfolios, and self-directed trading options - helping private clients manage their finances with transparency and ease. They are currently looking for German-speaking Customer Support Specialists to provide high-quality assistance across multiple channels. This is a great opportunity to be part of a dynamic and fast-growing international team in the fintech industry. Front line agent and back office agents needed. Your Main Responsibilities: Provide support via email, chat, and phone Assist with account and billing updates Support users with platform navigation and data explanation Collaborate with internal teams and escalate complex queries when needed Adapt to multiple tools and product lines as needed Anti-financial Crime (back office agent only) Who You Are: High level of the German language (C1/C2 or native) Proficient in English (B1–B2) Comfortable using digital platforms Experience/interest in finance, stock markets, or personal investing is a plus Able to work rotating shifts between 09:00–21:00, Monday–Sunday Have a clean criminal record What We Offer: Competitive salary and bonuses (14 months salary) Structured onboarding paid Remote work possible Relocation support: Paid flight to Greece, Taxi pick-up from the airport, 4 weeks of company-paid accommodation Work with a leading European fintech company Access to continuous training and development Ready to apply? Send your CV to We look forward to welcoming you to the team!