Customer contact centre information clerk

Nordic-Speaking Customer Advisor in Sunny Greece!

Lansera AB
Greece
Full-time
Direct hire

Enjoy career growth while soaking up breathtaking views and a Mediterranean lifestyle. Athens offers opportunities for both professional and personal growth! As a Customer Advisor, you’ll provide exceptional support, resolve queries efficiently, build strong relationships, and exceed quality goals—all while contributing to a positive customer experience and team improvement. Your responsibilities could be: Customer Support: Provide the highest level of assistance to customers via phone and email on a range of issues. Accurate Information: Deliver precise, valid, and complete responses by following established procedures. Query Ownership: Take responsibility for customer inquiries, ensuring timely resolutions and responses. Quality Goals: Meet and exceed service quality standards, compliance regulations, and productivity targets. Team Alignment: Follow management direction and contribute with constructive feedback. What’s Waiting For You: Accommodation support: Help with the relocation process and free accommodation provided for the first month! Competitive Wages: Enjoy very competitive pay and job stability. Training: Fully paid training to set you up for success. Healthcare: Access private healthcare for peace of mind. Growth Opportunities: Continuous learning and career development. Diverse Culture: Work in a safe, friendly, diverse, and tech-driven environment. Team Spirit & Wellness Program: Join an international team with celebrations, skill-building initiatives, and team events, while enjoying the EverBetter wellness program, including an on-site fitness room and a personal trainer. The Right Fit:     Native in either: Swedish, Danish, Norwegian or Finnish (C2) level     Intermediate level of English (at least B2) both verbal and written     Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills     Analytical and problem-solving skills with strong attention to detail     Must hold EU citizenship or a valid work permit for Greece About our client: With 170,000 associates worldwide, our client powers the best experiences for over 750 of the world’s leading digital-first brands. Using innovative solutions, advanced technology, and expert support, they ensure smooth and meaningful interactions while meeting the unique needs of their clients on a global scale!

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Job offer details
Work schedule: Full-time
Number of posts: 20
Job offer language: Greek (el)
Workplace
Country: Greece
Company
Employer name: Lansera AB
Country: Greece