As a claims manager, you ensure a fast, efficient and correct handling of claims.
• You ensure a correct interpretation of the damage reports.
• You ensure professional and thorough communication with customers, insurers and experts.
• You work together with your fellow expert and you defend the interests of the customer vis-à-vis insurers.
• You show initiative and are a born negotiator.
• You are a coach to whom your colleagues can turn with insurance questions
You recognize yourself in the following points:
· You have at least a graduate/bachelor's degree in insurance/legal practice.
· You have at least 2 years of experience as a claims manager in the insurance world.
· Experience as a third-party liability manager is a plus.
· You are assertive and always work in a customer-oriented way.
· You think proactively and take initiative.
· You are the point of contact for all actors in your claim file and you negotiate independently.
· You are flexible, solution-oriented and have a good dose of common sense.
· You work accurately, you are stress-resistant and communicative verbally and in writing.
· You have a very good knowledge of Dutch. Knowledge of French is a plus.