RECEPTIONIST

ASSISTS WITH THE CHECKING IN OF GUESTS AS PER POLICIES AND REGULATIONS ANSWERS THE TELEPHONE, SCREENS AND DIRECTS CALLS PROVIDES REQUESTED INFORMATION TO CALLERS DIRECTS GUESTS OR ANY OTHER VISITORS TO THE CORRECT DEPARTMENT DEALS WITH QUERIES FROM BOTH THE PUBLIC AND HOTEL GUESTS PERFORMS GENERAL ADMINISTRATIVE AND CLERICAL SUPPORT ENSURES THAT RECEPTION AREA IS KEPT CLEAN AND TIDY AT ALL TIMES NOTIFIES THE PORTER TO TRANSFER GUESTS’ LUGGAGE TO THEIR ASSIGNED ROOMS ASSISTS IN GUESTS’ CHECK-OUT AND KNOWS HOW TO SETTLE GUESTS’ ACCOUNTS EITHER BY CASH OR CREDIT CARD INFORMS GUESTS OF HOTEL AND GENERAL INFORMATION REGARDING RESTAURANTS ETC OFFERS WAKE UP SERVICES, ORDERS TAXI TRANSFERS, PREVIOUS EXPERIENCE AT A 5* HOTEL EXCELLENT KNOWLEDGE OF ENGLISH PLEASANT, HONEST AND FRIENDLY PERSONALITY ABILITY TO WORK IN A FAST PACE ENVIRONMENT AND COPE UNDER PRESSURE COMPUTER LITERATE INTERPERSONAL SKILLS IN HANDLING GUEST COMPLAINTS, Please note that copy of the letter and CV sent to the employer should also be sent to the (EURES ADVISOR, PANAYIOTA PANAYI, ). Please include the national vacancy reference number