Independent Educational Business Associate
Do you want to work in a sustainable industry that will transform our daily lives? Then join us! We have an exciting opportunity for a technically adept, customer-oriented Corporate Trainer in our EMEA organization. In this role your focus will be on developing EYKON's training offering, especially focusing on software trainings portfolio.
Your Responsibilities:
Developing & implementing EYKON's training strategy
Continuously reviewing the performance of our training offering, including tools, format and platform used. You will also identify areas of improvement and initiate changes where needed.
Regularly evaluate and adapt training offerings to meet evolving customer and market needs.
Applying best practice to develop a focused and concise application/software training portfolio and secure a modern and attractive knowledge transfer to our customers, partners and employees.
Delivering applications/software and device training in local language for EN, FI, and possibly Swedish.
Working closely with other EMEA functions, such as Customer Support, Customer Projects, Product Management, Sales & Training Team to develop trainings matching customer expectations and specificities
Getting to know the customers and software product portfolio in practical terms by assisting in some technical support topics
What you bring with you:
You have experience as a technical trainer and a passion for helping customers and colleagues build their knowledge and skills. Ideally, you have worked with B2B software, applications, or technical products and understand how to deliver engaging learning experiences.
You are familiar with modern training methods, including classroom training, virtual instructor-led training, e-learning, webinars, and other digital learning solutions. Experience in developing training concepts, programs, or strategies is considered an advantage.
You enjoy working in an international environment and collaborating with colleagues, customers, and partners across different cultures and functions. You are customer-focused, proactive, and able to work independently while driving improvements and new ideas.
To succeed in this role, you should have:
Experience delivering technical or software-related training
Strong presentation and communication skills
Fluency in English, both written and spoken
A collaborative and customer-oriented mindset
A proactive, self-driven, and hands-on approach
Experience working in international or matrix organizations
The following would be considered an advantage:
Additional European language skills, especially Finnish or Swedish
Knowledge of SaaS, IoT, cybersecurity, or other software-related technologies
Understanding of communication technologies such as LTE, G3 Powerline, and Ethernet
Background in electrical engineering, measurement technologies, or related technical fields
We are also driven by the mission of creating an exceptional place to work for our people, therefore we will provide you with:
Exciting and meaningful career in multicultural environment embracing change for a greener tomorrow
Talented colleagues and high performing teams
Versatile work tasks and support for professional development
Work community where we respect each other and have open information sharing
Flexible working model to fit individual needs
Wellbeing support including Epassi flex & lunch benefit, and preventive dental care support