Technisch arbeiders te Turnhout gezocht
For our client in Hoogstraten, we are looking for a Customer Service Representative Travel Europe with immediate permanent employment.
As Customer Service Representative, you are the main point of contact for the customers when it comes to orders, production process follow up, deliveries and introduction of new products. Together with the team of colleagues in the Belgian office and worldwide you ensure the highest level of satisfaction and are able to provide a solution to any problem, either commercial or logistical.
Main Responsibilties
Excellent customer service at all times
Processing and follow-up of sales orders, from order input through delivery
Forecast and demand management & stock level maintenance
Complaint management and resolution in agreement with sales
Product knowledge including latest developments
General support to the sales team
Bachelor's degree in a related field or equivalent experience
Minimum of 2 years' commercial experience in an international B-to B market environment
Experience with ERP systems and Microsoft Office Suite
Knowledge of logistics, INCO terms and customs procedures is preferred
Positive mindset, desire to learn and improve yourself as well as existing processes, attention to detail and problem solving
Proficient in English both oral and written; Dutch, German or Spanish are an advantage
customer service representative (2 years)