Koduhooldustöötaja
Danish Speaking Customer Advisor in our Call Center Work tasks: YOUR MAIN ROLE: Offer excellent customer support via phone, e- mails, and chats for our main brands: Bosch, Siemens, Gaggenau and NEFF Communication with other departments like logistic, billing, planning and transportation Order creation for both services and products Handle various customer requests with the help of user manuals, websites and our internal product information systems Provide information about products and services and support customers with purchase decisions Identify the technical or delivery problems or user issues, determine the cause, and offer the best solutions We offer: WHY JOIN US? • Opportunity to work in a successful company with high-quality brands • Exciting and challenging role within a supportive and friendly team • Flexible working conditions – home office option available (minimum 60% office presence required) • Competitive compensation package including an annual bonus and health benefits • Comprehensive training and continuous support in your daily work • Working hours from Monday to Friday during standard office hours Other requirements: YOU ARE A PERFECT CANDIDATE IF: You are service-minded, enjoy helping people and possess a caring attitude towards customers You can multitask in a fast-paced environment and have quick self-sufficient thinking You have worked in customer service before You are fluent in Danish (verbal and written) You can communicate in English Work experience in call center would be an advantage We would like to welcome you in our team! Option to work from home: Yes
customer service representative (1 year)