IT Site Reliability Engineer (m/w/d)
1 Site Reliability Engineer (SRE) (m/f/d) Full-Time / Vienna 1100 Your profile * Design, implement and maintain scalable and reliable infrastructure. * Collaborate with engineering and product teams to integrate observability, reliability, and security considerations into the entire software development lifecycle. * Develop and implement automation tools for monitoring, deployment, and incident response to ensure efficient and reliable operations. * Lead and participate in post-incident reviews to learn from operational surprises and driving actionable improvements to system reliability. * Proactively identify and resolve performance bottlenecks and system issues. * Conduct regular security assessments and audits to mitigate risks. * Champion and embed a culture of reliability across the organization. You will act as a force multiplier, scaling your technical expertise by creating clear documentation, developing best-practice guides, and building tooling to roll out reliability enhancements automatically. * Implement and manage Infrastructure as Code (IaC) using Ansible and other industry-standard tools. * Implement and enforce cloud security best practices, including identity and access management (IAM), encryption, and network security. * Develop dashboards and alerts to ensure real-time visibility into system operations. * Stay updated with emerging cloud technologies and recommend improvements to existing systems. What we are looking for: * Several years of experience as a Site Reliability Engineer (SRE), Systems, DevOps Engineer or similar role supporting business-critical services. * English Level: B2 minimum * Expertise with Linux system administration and networking technologies (DNS, firewalls, load-balancing). * Good knowledge in creating, managing and troubleshooting containers, engines (Docker, Podman) and related cloud native ecosystem tools. * Knowledge of database operations and concepts. * Knowledgeable about a wide range of web, internet and cloud technologies. * Understand distributed systems, their common failure modes and edge cases. * Proficient in at least one programming language (Bash, Python, Java, Go). * Hands on experience with Configuration Management (Ansible, Puppet), Infrastructure as Code (IaC) and Continuous Integration/Continuous Delivery (CI/CD). * Familiarity with open source observability and telemetry tooling for logs, metrics, and traces, including Grafana, Prometheus and OpenTelemetry. * Excellent problem-solving and analytical skills. You can calmly navigate complex production issues, identify root causes, and implement effective, lasting solutions. * Possess a growth mindset. You are relentlessly curious, committed to continuous improvement, and passionate about scaling your expertise. * Excellent communication & collaboration skills and a proven ability to build relationships with and educate engineering partners. Bonus Skills * Familiarity with industry standard compliance requirements (ISO/IEC 27001, PCI-DSS, NIST CSF). * Experience with container orchestration systems like Kubernetes. * Experience with cloud platforms (Azure, AWS, GCP) * C1+ English level Why us? We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, or age. We respect that family always comes first and you will find us willing to accommodate your schedule. * Flexible working hours (Flexitime) and the freedom to regularly work from home or our great office * Regular team events * A modern office environment which fits our innovative mindset and enables us to collaborate with our diverse team * Mental health counselling and tips from NiloHealth * Home Office set up budget * Additional day off for your birthday Send your application documents to: for the attention of Raphael Schmid Include in the subject line t...