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Stillingsopslag: Overtjener Firmanavn: Luckytaste ApS Lokation: København Adresse: Nygade 6, 1164 København Ansættelsestype: Fuldtid Løn: Konkurrencedygtig, efter aftale Er du interesseret i at arbejde som overtjener i et dynamisk og hurtigt voksende bubble tea-, milk tea- og dessertbrand? Vi er en af Danmarks tidligste og mest populære innovative kæder inden for bubble tea, milk tea og desserter med inspiration fra Fjernøsten. Udover detailkunder har vi langsigtede samarbejder med velkendte virksomheder som Microsoft, Pandora og Standard Chartered Bank. Vi er i stærk vækst i 2025 og frem og søger nu en dygtig overtjener, der kan stå for den daglige drift og sikre en fremragende kundeoplevelse i et travlt butiksmiljø. Arbejdsopgaver 1. Teamledelse og drift i butikken * Lede og koordinere det daglige arbejde for frontpersonalet * Udarbejde vagtplaner og sikre en effektiv drift * Oplære og følge op på medarbejdere i service, drikkehåndtering og arbejdsgange * Sikre høj effektivitet i travle perioder 2. Kundeservice * Yde hurtig, venlig og professionel service * Håndtere køer og travlhed effektivt * Løse kundehenvendelser og sikre en god oplevelse * Bidrage til en positiv og energisk atmosfære i butikken 3. Drift af bubble tea butik * Styre bestillinger, udlevering og serviceflow * Sikre korrekt og hurtig levering af drikkevarer og desserter * Hjælpe med tilberedning af drikkevarer og simple desserter ved behov * Sikre at produkter præsenteres i overensstemmelse med brandets standarder 4. Samarbejde med køkken og bar * Fungere som bindeled mellem front og køkken/bar * Koordinere ordrer for at sikre rettidig produktion * Minimere fejl og forsinkelser i travle perioder 5. Daglig drift * Sikre rengøring, hygiejne og fødevaresikkerhed * Hjælpe med lagerstyring (te, mælk, toppings, emballage osv.) * Overvåge og optimere daglige arbejdsgange Kvalifikationer * Erfaring fra bubble tea, café, restaurant eller lignende foretrækkes * Erfaring som tjener, overtjener eller teamleder er en fordel * Gode lederevner og samarbejdsevner * Evne til at arbejde i et travlt miljø * Serviceminded med gode kommunikationsevner * Flydende engelsk * Yderligere sprog som dansk, japansk, kinesisk eller tysk er en fordel Vi tilbyder * Konkurrencedygtig løn og gode ansættelsesvilkår * 5 ugers betalt ferie * Personalerabat på virksomhedens produkter * Jule- og påskegaver * Sociale arrangementer og teambuilding Ansøgning Send venligst dit CV til: Emne: “Overtjener ansøgning” Job Posting: Head Waiter (overtjener) Company Name: Location: Copenhagen Address: Nygade 6, 1164 Indre By Employment Type: Full-time Salary: Competitive, to be discussed Are you looking to work as a Head Waiter (overtjener) in a dynamic and fast-growing milk tea, bubble tea and dessert brand? We are one of Denmark’s earliest and most popular Far East innovative bubble tea, milk tea, and dessert chain brands. With both retail stores and corporate clients such as Microsoft, Pandora, and Standard Chartered Bank, we are expanding rapidly in 2025 and beyond. We are now looking for a strong Head Waiter (overtjener) to manage daily operations and deliver an excellent customer experience in a fast-paced milk tea store environment. Responsibilities 1. Team Leadership & Store Floor Management Lead waiter’s daily work of front-of-house staff in a milk tea / dessert shop Arrange shifts and ensure smooth and efficient store operations Check staff on service standards, drink handling, and workflow Maintain team efficiency during peak hours 2. Customer Service Excellence Deliver fast, friendly, and professional customer service Handle queues, peak-time pressure, and customer flow effectively Resolve customer issues and ensure a positive store experience Maintain a welcoming and energetic store atmosphere 3. Milk Tea Shop Operations Manage order taking, drink handover, and service flow Ensure accuracy and speed of drink and dessert delivery Support drink preparation when needed (milk tea, beverages, simple desserts) Ensure product presentation meets brand standards 4. Coordination with Kitchen & Drink Station Act as the key link between front counter and kitchen / drink-making team Coordinate orders to ensure timely production and pickup Minimize delays and errors during busy periods 5. Daily Operations Ensure cleanliness, hygiene, and food safety standards Assist with stock control (tea, milk, toppings, packaging, etc.) Monitor daily operations and improve workflow efficiency Qualifications Experience in milk tea, café, restaurant or food & beverage environments preferred Previous experience as waiter, lead waiter, or head waiter is a plus Strong leadership and team coordination skills Able to work efficiently under pressure (especially peak hours) Service-oriented with strong communication skills Fluent in English; Additional languages such as Danish, Japanese, Chinese or German are a plus What We Offer Competitive salary and benefits 5 weeks of paid holiday Employee discount on company products Christmas and Easter gifts for staff Free team-building activities How to Apply Please send your CV to: Subject line: “Head Waiter (overtjener) Application”