Customer Advisor

Swedish Speaking Work tasks: YOUR MAIN ROLE • Offer excellent customer support via phone, e- mails, and chats for our main brands: Bosch, Siemens, Gaggenau and NEFF • Communication with other departments like logistic, billing, planning and transportation • Order creation for both services and products • Handle various customer requests with the help of user manuals, websites and our internal product information systems • Provide information about products and services and support customers with purchase decisions • Identify the technical or delivery problems or user issues, determine the cause, and offer the best solutions We offer: WHY JOIN? • Opportunity to work in a successful company with high quality brands • Exciting and challenging work with a very supportive team • Home office possibility, however, office presence 60% required • An annual bonus and health benefits • Profound training and strong support throughout the daily work Other requirements: YOU ARE A PERFECT CANDIDATE IF: • You are service-minded, enjoy helping people and possess a caring attitude towards customers • You can multitask in a fast-paced environment and have quick self-sufficient thinking • You have worked in customer service before • You are fluent in Swedish (verbal and written) • You can communicate in English • Work experience in call center would be an advantage • We would like to welcome you in our team Option to work from home: Yes

Customer service representative (1 year)