Applications User Support Engineer

Do you have a passion for optimizing applications and processes? Then read on quickly!

For a large international and multicultural player we are looking for a Applications User Support Engineer.

Your job responsibilities:

You provide first level user support for the users of the operational applications
You analyse and categorize resolved issues to identify structural gaps/problems in collaboration with the applications development team
You validate approval requests based on standardized processes/workflows
You assist in/perform user acceptance testing & regression testing with end-users.
You manage master data for test cases and set up master data for business objects based on approved workflows.
Fluency in English, written and spoken, is essential in our international environment.
Strong (technical) communication skills, you can translate between technical description and business use.
Prior experience with issue management and workflow systems is a strong asset
Proficiency in Microsoft office programs (Word, Excel, PowerPoint)