Customer Support Advisor: English + German + 1 other European Language

Handle incoming assistance requests from international customers experiencing roadside vehicle breakdowns.

Take ownership of each case by coordinating with local service providers and technicians until the issue is resolved.

Maintain constant communication with both the customer and service partner, providing regular updates and reassurance.

Think on your feet and apply a proactive approach to problem-solving, often finding creative solutions under time pressure.

Be an integral part of a tight-knit, multilingual team that thrives on collaboration and mutual support.

Operate within a 24/7 environment, where teamwork and flexibility are essential to ensuring seamless customer experiences.

You speak and write fluently in English, German and at least one other European language.

You are service-driven and naturally inclined to go the extra mile to support customers in stressful situations.

Strong interpersonal skills help you adapt your communication style to various cultural and professional contexts.

You enjoy working in a diverse team setting and are always ready to help others succeed.

Flexibility to work in a rotating shift schedule, including nights and weekends.

A hands-on mentality with a structured and solution-oriented mindset.

Eagerness to continuously develop your skills and embrace new challenges.