Contact: BERND MICHAEL VOGT, e-mail: Retail Unit Operations and Human Resources Management. Keeping documentation related to the operation of a retail unit. tag. Ensuring the efficiency of management and performance evaluation. tag. Providing qualified consulting activities and necessary information to the customer. tag. Conclusion of sales transactions about goods (services) with the customer. tag. Receiving and fulfilling customer orders. tag. Maintaining and strengthening contacts with customers. tag. Acceptance, inspection, storage, care and supervision of goods. tag. Inventory and assistance in identifying and planning requirements. tag. Keeping the cash register, arranging cash and non-cash payments. tag. Providing efficient customer service, handling queries and complaints. tag. Pricing, competition monitoring. tag. Active cooperation on marketing activities to increase sales. tag. Monitoring of the status and turnover of inventory in the store and warranty periods. tag. Fill and ship orders to suppliers and wholesale warehouses.