管理并报告班次期间的所有员工相关问题，并奖励有效的技能和行为。
协助设定并确保执行主管目标的达成，并监控其进展。
保持强大的现场存在感以推动客户服务工作，示范服务行为并确保遵守服务标准。
在处理人员和冲突情况时具有动态且主动的方法。
具备灵活且包容的特质，能够在压力下工作。
充满活力和热情。
具备出色的时间管理技能。
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