Quality Engineer with a Customer Support twist at A3P Lab AB A3P Biomedical is a Swedish diagnostics company specializing in advanced prostate cancer diagnostics. Our main product, Stockholm3, is a blood test for early detection of aggressive prostate cancer, with the potential to radically improve diagnostics and reduce mortality in one of the world’s most common cancers. We are currently active in Switzerland, Germany, the UK, the US, Austria, Poland, Turkey, Sweden, Norway, and Finland. To strengthen our operations, we are now looking for a Quality Engineer who also thrives in customer-facing tasks. You’ll join a small, dedicated team in Uppsala, contributing both to our daily lab operations and to our customer support efforts. This is a role for someone who enjoys variety, takes pride in quality, and wants to make a real difference in men’s health. Your responsibilities Customer support via email and phone: assist new customers onboarding Stockholm3 and provide timely, high-quality support to existing customers. Laboratory work, including: Registration of incoming samples and referrals Performing analyses such as protein measurements, DNA extraction and genotyping (manual and automated pipetting) Operating laboratory instruments and working closely with our Laboratory Information Management System (LIMS) Result and quality control: ensure results meet high accuracy standards before delivery to customers Continuous improvement: Drive internal projects to develop and refine our lab processes Validation Leader: Lead validation and qualification projects within Lab operations CAPA & Change Management: Coordinate and lead corrective actions and change activities to ensure compliance and effective implementation. Work hours Full-time. Daytime. Required qualifications Licensed biomedical scientist (BMA), MSc or BSc in biomedicine, biotechnology or equivalent Strong command of English, both written and spoken Meriting qualifications Previous experience in customer support or client communication Experience working in a clinical and/or accredited laboratory Familiarity with quality systems and standards (e.g. GLP, GMP, IVDR, GDPR) Experience in production, process validation and qualification, quality control, or customer training Experience in CAPA and Change Management Good understanding of Swedish (or willingness to learn) Personal characteristics/qualifications: You enjoy helping and interacting with our customers, and communicate clearly and professionally You are quality- and safety-conscious, knowing your work directly affects patients You are accurate, responsible, and value documentation and traceability You enjoy working both independently and in a team You handle repetitive tasks with care and stick to established routines You are flexible and remain calm when priorities shift You contribute to a positive, collaborative team culture You are a doer who takes initiative, solves problems, and ensures tasks are completed efficiently and with high quality You have strong written communication skills and are confident producing clear, structured, and professional documentation and correspondence At A3P Biomedical, you’ll be part of an ambitious, entrepreneurial team with a global mission: to improve men’s health and transform prostate cancer diagnostics. Your work will have real clinical impact. If you want to be part of a growing company that values collaboration, curiosity and precision, we’d love to hear from you Learn more about us at A3P Biomedical Submit your application in English no later than August 15. Selection and interviews are held continuously, so don’t wait to apply – the position may be filled before the deadline. This position is based at A3P Lab AB in Uppsala. Employment will be through A3P Lab AB, a subsidiary of A3P Biomedical AB.
Biomedical scientist, anatomical pathology technician