KYC (KNOW YOUR CLIENT) REPRESENTATIVE
DETERMINE THE AGENT'S QUALITY STANDARDS BY LISTENING AND STUDYING INBOUND AND OUTBOUND CALLS OF CUSTOMER ON-BOARDING OFFICERS AND RELATIONSHIP OFFICERS. ENSURE THE CALL SATISFY THE COMPANY'S POLICIES AND STANDARDS. PREPARE THE REPORTS OF ALL MONITORED CALLS AND PROVIDE FEEDBACK IN WRITING IN ENGLISH TO THE HEAD OF COMPLIANCE. QC REPORTS. PREPARE THE QUALITY CONTROL RELATED REPORTS FROM TIME TO TIME, IF AND WHEN REQUESTED BY THE COMPANY, FLUENCY IN ARABIC AND ENGLISH BOTH WRITTEN AND VERBAL, BACHELOR DEGREE, EXCELLENT COMMAND OF MICROSOFT OFFICE, EXCELLENT COMMUNICATION SKILLS, ABILITY TO WORK AS PART OF THE TEAM, ATTENTION TO DETAIL AND TARGET ORIENTED, EURES ADVISOR, PRODROMOS CHRYSANTHOU,